Frequently Asked Questions


Who can I contact after hours for ticketing assistance and PNR changes?

email us at: for 24/7 assistance.


Can I put multiple credit cards on one PNR?

Yes, but the PNR should be mailed to


How can I send my clients their confirmations, schedule changes or booking updates by email?

All confirmations will be emailed to you, the booking agent, so that you may review for completion and accuracy before forwarding to your clients.


Who do I contact if I have a technical issue?


Who can I contact for reservation bookings and/or quesons during normal business hours?

Call our sales office Mon – Fri (9:00 AM – 5:30 PM EST) at 800-633-4087


Can I book more than 9 seats at a time on the same itinerary?

Yes, but not online – email us at


I forgot my username and/or password, what should I do?

Send us an email at and we will get back to you within 1 business day


Have more questions? Email us at